THE BEST QUEUE MANAGEMENT SYSTEM IN SAUDI ARABIA
Multi Device Architecture
Seamless queue experiences across kiosks, mobiles, tablets, and desktops for banks, hospitals, and government service centers across Saudi Arabia, all under Entry2Exit.
- Self service kiosks with Arabic and English tickets
- Touchless check-in with QR code
- Smartphone, tablet, and desktop support
- Customer data collection without human error
- Paperless queue management system
Inside the multi-device setup
Fully configurable. We tailor the device mix, modes, and Arabic and English interfaces to match your operations and customer flow across every Saudi branch you run.
Any device
Kiosks, tablets, mobiles, and desktops, working from one system.
Bilingual by default
Arabic and English screens and printed tickets, right to left where it matters.
Consistent flow
The same queue experience at every counter and location.
Highlights
- Works across kiosks, tablets, mobiles, and desktops.
- Arabic and English flows and screens adjusted per customer requirement.
- Designed for consistent, smooth queue experiences at high-footfall Saudi sites.
Appointment Scheduling
Let customers book a slot in advance with the Entry2Exit Queue Management System, cutting wait times at busy Saudi bank branches, clinics, and government counters, including during peak Ramadan hours.
- Set available time slots on the Hijri or Gregorian calendar
- Real-time notifications
- Get notified on visitor arrival
- Appointment reminders by SMS or WhatsApp
How appointment scheduling works
Fully configurable. We tailor the slot setup, reminders, and Arabic and English messaging to your operational needs and customer flow.
Flexible slots
Configure availability on the Hijri or Gregorian calendar, per service and branch.
Timely reminders
SMS or WhatsApp reminders to Saudi mobile numbers in Arabic or English.
Ramadan ready
Adjust hours and slots for Ramadan and public holidays without reworking the flow.
Highlights
- Flexible time-slot configuration, Hijri or Gregorian.
- Reminders and notifications by SMS or WhatsApp as required.
- Simple for visitors, efficient for teams.
Display Live Queue Status
Show real-time token numbers and counter calls on TVs and digital screens in Arabic and English, so customers at your Riyadh, Jeddah, or Dammam branch can see exactly where they stand in the queue.
- Display real-time updates in Arabic and English
- Navigate visitors to the right counter
- Customizable design with your branding
Inside the live queue display
Fully configurable. We tailor layouts, Arabic and English themes, and data sources to match your brand and display setup.
Real-time updates
Token and counter calls refresh live in Arabic and English.
On brand
Layouts and themes adjusted to your branding per requirement.
Any screen
Works on TVs and digital signage players already at your branch.
Custom Alerts
The Entry2Exit Queue Management System sends smart alerts by SMS, WhatsApp, and email to Saudi mobile numbers in Arabic or English, so customers can step away and return the moment their token is called.
- Alerts on taking and calling tokens
- SMS with feedback link
- WhatsApp and email integration
- Customizable messages in Arabic and English
Inside custom alerts
Fully configurable. We tailor alert timing, channels, and Arabic and English content to your process and brand guidelines.
Multiple channels
SMS, WhatsApp, and email to Saudi mobile numbers.
Bilingual content
Arabic and English messaging adjusted per requirement.
Fits your setup
Works with your existing display and ticketing.
Highlights
- Supports SMS, WhatsApp, and email to Saudi mobile numbers.
- Arabic and English messaging and triggers adjusted per requirement.
- Works with your existing display and ticketing setup.
Powerful Analytics
Make informed decisions with actionable insights from our analytics dashboard, tuned to the customer experience standards Saudi banks, telecom operators, and government service centers are held to.
- Monitor and analyse KPIs like wait time and service time
- Optimize resources across counters and branches
- Pinpoint bottlenecks by branch, hour, and service
Inside the analytics dashboard
Fully configurable. We tailor KPIs, dashboards, and reports to your operations and decision-making needs across your Saudi branches.
The right KPIs
Wait time, service time, and no-shows, tracked per branch.
Drill down
Filter and export by branch, service, and time bucket.
Hijri or Gregorian
Report on flexible time ranges on either calendar.
Highlights
- KPI dashboards and trends for wait time and service time.
- Drill-downs, filters, and exports by branch and service.
- Flexible time ranges and segmentation, Hijri or Gregorian.
Advanced Queue Control
Our feature-rich dashboard turns queue management into a smooth experience for staff and customers at high-footfall Saudi sites, from bank branches to hospital OPDs and government one-stop service centers.
- Organise queues across counters and services
- Priority calling for elderly, People of Determination, and VIP customers
- Send real-time updates in Arabic and English
- Create custom categories per service
Inside advanced queue control
Fully configurable. We tailor queue structures, calling logic, categories, and Arabic and English displays to your operational needs.
Multi-queue setups
Separate queues and categories per service, as required.
Priority rules
Priority and SLA logic, including People of Determination.
Live updates
Counters and screens refresh in Arabic and English.
Highlights
- Multi-queue setups and categories (as required).
- Priority and SLA rules, including People of Determination, and notifications.
- Real-time updates to counters and screens in Arabic and English.
Engage Customers with Dynamic Digital Signage
Deliver impactful visuals across your queue areas with Entry2Exit Digital Signage. Play videos or images on screens at your branches across Saudi Arabia, keep an organized gallery in the background, and push Arabic and English promotions instantly, from Ramadan offers to new service announcements, all managed effortlessly by your team.
- Image and Video Gallery
- Calendar Based Scheduling
- Device Level Content
- Real Time Sync
Industry-Agnostic. Efficiency-Obsessed.
Improve patient satisfaction and clinical efficiency at Saudi hospitals and clinics with appointment-based queueing and real-time counter updates in Arabic and English. Patients receive SMS alerts on their Saudi mobile and check in by QR code, easing crowding at busy OPDs.
Read More
Cut wait times at malls and stores across Riyadh, Jeddah, and Dammam with digital queue tokens. Manage returns, billing desks, and customer service smoothly, even during peak Eid and weekend footfall.
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Enable secure walk-in and appointment-based service at Saudi bank branches and customer service counters. Route customers automatically by service type and staff availability, with Arabic and English tickets and screens.
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Digitize government counters for licenses, permits, and documentation at citizen service centers across the Kingdom. Reduce public frustration and speed up service at civic offices and utility centers, in Arabic and English.
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Manage high-volume student queues for admissions, accounts, and helpdesks at Saudi universities and colleges. Students book slots online, cutting long lines during enrollment periods and improving administrative workflows.
Read More
Optimize footfall at immigration, baggage, and boarding counters at Saudi airports such as King Khalid International in Riyadh and King Abdulaziz International in Jeddah. Reduce congestion with tokenized queues, routing screens, and virtual service flows.
Read MoreScalable queue management for every sector in Saudi Arabia, from healthcare and banking to malls, telecom, and smart cities. A future-ready platform that adapts to your workflows and your customers' needs.
Read MoreWhy Choose Entry2Exit Queue Management System?
The queue platform banks, hospitals, and government service centers across Saudi Arabia rely on to move customers faster, in Arabic and English.
Accelerated Service Flow
Entry2Exit automates queue operations to route customers faster, so service turnaround speeds up without dropping quality, even at peak footfall in your Saudi branches.
Smarter Staff Allocation
Live queue insights show managers where to move staff, cutting idle time and lifting team efficiency across counters and branches.
Real-Time Customer Updates
SMS, screen, and app alerts in Arabic and English keep customers informed, easing frustration and shortening perceived wait times.
Memorable Visitor Experience
From check-in to service completion, Entry2Exit gives every visitor a smooth, touch-friendly journey in Arabic and English.
Smart Features of Entry2Exit Queue Management System
Built for enterprise-grade performance, real-time efficiency, and a better customer experience across every sector in Saudi Arabia, in Arabic and English.
Multi-Mode Token Dispensers
Floor-standing kiosks, wall units, tablets, and QR-based contactless tokens, printing in Arabic and English.
Self Check-In Interface
Customers pick a service category, enter basic details, and get a digital token instantly, in the language they choose.
SMS Notifications
Automated Arabic or English messages to Saudi mobile numbers for token confirmation, counter call, and feedback.
Counter User Dashboard
Call, recall, reassign, and close tokens with each customer's details in view at the counter.
Live Queue Analytics
Visual insight into wait times, token volumes, counter load, and no-show rates by branch and hour.
Digital Signage
Live token callouts and counter numbers on branded lobby displays, in Arabic and English.
Admin Dashboard
Configure queue categories, assign counter roles, set token limits, and export performance reports.
Online Appointment Booking
Customers pre-book slots by app, website, call center, or WhatsApp, on the Hijri or Gregorian calendar.
Virtual Queuing
Hybrid queues with in-person and virtual options, so customers join the line however they prefer.
Occupancy Limiter
Shows real-time premises occupancy and enforces visitor caps to keep sites within safe limits.
Feedback Collection
Capture customer satisfaction scores through kiosks or SMS-linked surveys in Arabic and English.
Multi-Branch Support
Manage every location from one place, with branch-level performance visibility across the Kingdom.
Multi Location Support
Manage every Entry2Exit location from one unified platform. Keep operations smooth, control centralized, and the customer experience consistent across your HQ and branches in Dammam, Riyadh, Jeddah, and beyond.
Endless Customizations
From the Arabic and English interface to queue logic, every Entry2Exit deployment is fully customizable. Tailor services, categories, branding, and integrations to your site rules, without compromising performance or scalability.
Deployment Options
Choose from any flexible deployment options; use existing on-premise servers or create a private cloud for Entry2Exit. We provide fully managed server options as well.
Use existing on-premise server to deploy Entry2Exit.
Use existing or new cloud server hosted and managed by the customer.
Experience peace of mind with our secure managed cloud server option.
Entry2Exit's Integrated Solutions Module
Manage your facility operations seamlessly with our integrated suite of automation tools, built for businesses that value efficiency and control.
Visitor Management→
Entry2Exit visitor management system (VMS) is a platform to empower organizations to use technology to invite, check-in, monitor, track, and record every guest who is visiting, from Entry2Exit.
Learn MoreParking Management→
Automate parking access with ANPR, payment systems, and space optimization tools for all types of properties.
Learn MoreGatepass Management→
Secure and digitize your visitor entries with approval workflows, pass generation, and access logs.
Learn MoreMeeting Room Management→
Reserve, schedule, and monitor room usage efficiently with a centralized digital booking system.
Learn MoreAccess Control Systems→
Enhance security with integrated biometric, RFID, or QR-based access systems for staff and visitors.
Learn MoreCustom Integrations→
We offer tailored integrations with your existing infrastructure, CRMs, or third-party APIs as needed.
Learn More
Modern Workplace Reimagined
Process-lifecycle management solutions with the sole purpose of replacing all paper-based processes with electronic smart check-in solutions for self service, concierge, and security teams.
Entry2Exit has been carefully curated as a platform with extended functionalities and modules to meet the needs of specific industries from health and data safety oriented organizations to crowded venues.
Build Everything
From multiple locations to various organizational processes, our fully self customizable wizard for admins help define organization specific workflows within a few minutes. From online forms to security check-in and out processes, everything can be defined by the admin from a centralized location.
Industry Leading Performance
With performance we mean the process is optimized to be minimal clicks and data entry, with the ability to process data in bustling venues at extended capacity.
Design Meets Branding
Each Organization needs to showcase its branding from the moment a person enters through their doors, Entry2Exit is able to bring this branding elements to the forefront of visitor experience with custom logos, color palettes and homepages.
Premium Support
We are a team of customer success superheroes! Customer support teams are available to meet at your office, speak your language, explain complex concepts clearly, and are passionate about solving your problems quickly and around the clock 24/7.
Founded in 2015, we have served across 100+ locations to meet and process data of various people, item and vehicles. With customer as our core focus we have grown 30% processing capacity year over year.
Customer Stories
St. Regis Deploys Entry2Exit For Residential Visitor Management
Read the story
How Aldahra Uses Entry2Exit Manufacturing Visitor Management
Read the story
How H Hotel Dubai digitized visitor access and gate passes
Read the story
Digital Visitor and Key Management for Marriott Residences
Read the story
How Mai Dubai Improved Their Dock Management
Read the story
Shoualah’s Journey to Secure, Paperless Gate Pass Management
Read the storyFrequently Asked Questions
A queue management system is a solution that organizes and manages customer queues digitally. It helps streamline service processes, reduce wait times, and enhance customer satisfaction by efficiently directing visitors to service counters.
A queue management system works by issuing digital or printed tokens to customers upon arrival, assigning them to specific counters or service agents based on availability, and notifying them through displays or mobile alerts when it’s their turn.
A customer queue management system improves service efficiency, reduces perceived wait times, enhances customer satisfaction, and provides data-driven insights to optimize staff allocation and service processes.
A digital queue management system eliminates physical queues, automates token issuance, enables mobile ticketing, displays queue status in real-time, and integrates with customer feedback systems for continuous improvement.
An electronic queue management system uses kiosks, displays, and mobile integration to automate and streamline the queuing process, unlike traditional systems that rely on manual token issuance and physical queues, leading to inefficiency and dissatisfaction.
Yes, Entry2Exit queue management system is ideal for hospitals and clinics as it organizes patient flow, prioritizes emergency cases, reduces overcrowding, and improves patient experience and operational efficiency.
Entry2Exit offers flexible, customized pricing based on your organization’s unique needs.
Contact our sales team to request a personalized quote and demo.
