Customer
Stories

Mai Dubai

Bottled Drinking Water Delivery Company

Mai Dubai is a premium bottled water brand known for operating the fastest bottled water production facility in the region. Its state-of-the-art plant is 100% solar-powered and designed to achieve net-zero energy consumption, reflecting a strong commitment to sustainability. The facility uses world-class automated production systems with minimal human contact, ensuring the highest levels of hygiene and consistency. Mai Dubai meets strict international quality standards and holds globally recognized certifications such as ISO, HACCP, FDA, and the Emirates Quality Mark. With a strong presence across the UAE and exports to multiple international markets, Mai Dubai is backed by Dubai government infrastructure and standards, reinforcing its credibility and trust at both local and global levels.

The Challenge
The Solution

Mai Dubai bottled water plant is one of the largest in the UAE. Being the largest means they are equipped to handle hundreds and thousands of deliveries each day, solving what was a huge problem back in the day.

The scale at which Mai Dubai operates, Logistical challenges are more prone. This is where Entry2Exit stepped in. Prior to implementing Entry2Exit Dock Management System, Mai Dubai was facing;

Difficulty managing long lines of trucks everyday
Delay in loading/unloading activities
Truck drivers were having a hard time waiting for hours
There was no option to alert drivers or to communicate
Blocks were happening because of the huge line
Limited overview of what’s happening
Difficulties managing driver data
Truck parking issues
Issues on truck scheduling
Paper based processes issues
Delivery delays

Mai Dubai plant

Entry2Exit Dock Management System

Entry2Exit was given the task of optimizing truck queueing, scheduling, monitoring and managing the whole operation with one single solution. We introduced our dock management system, Which solves these exact issues with some additional custom requirements.

We did a study on the operational side of things and came up with the perfect solutioning to fix the truck management issue forever.

Some of the solutioning includes;

Gate pass registration for trucks using QR Code/Online form
Once the gate pass is issued, Truck drivers gets notified to move to the parking bay – using SMS
The parked trucks then get an SMS notification for proceeding to the loading/unloading bay
The activity is then logged to the system – letting all personnel informed
At the end, Security guards can sign out each truck after the operation is complete

The benefits include;

Faster deliveries
Less time waiting
All drivers are informed at all times
All actions are digitally logged
Complete reports can be downloaded
Complete overview of what is happening
No more road blocks

Mai Dubai dock management system infographics

Impactful Results

Truck Scheduling

Real-Time SMS Notifications

Complete Control of All Dock Ops

99%

Truck Delays Resolved

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